Test 1 - Visual inspection
IMPORTANT
When carrying out any of the following checks, make sure that you don’t stand anywhere in the path of the moving gate particularly where it passes in front of pillars, walls or railings.

With your gate closed and the remote control safely out of the way so no-one can open it during your examination, have a close look at all parts of your sliding gate and automation system.
Check the rack, track and wheels for signs of corrosion.

Is the track secured to the driveway and straight?
YesNo

Is the rack straight and fixed securely to the gate?
YesNo

Look for signs of damage to the gates. This can include:
Bent metal gate frames, uprights or cross bars
Dented panels in an aluminium gate
Rotten areas of a wooden gate
A wooden gate with joints pulling apart to reveal gaps between panels
Warped or twisted wooden gate panels or frames
Bent metal gate frames, uprights or cross barsDented panels in an aluminium gateRotten areas of a wooden gateA wooden gate with joints pulling apart to reveal gaps between panelsWarped or twisted wooden gate panels or framesSomething else

Do you see evidence of any of these? If so, which ones? Please tick all that apply.

If 'Something else', please describe it below.

Is the gate motor securely mounted to the ground?
YesNo

Does the motor drive gear mesh evenly with the rack on the gate?
YesNo

Is the gate secure when it’s closed or does it move if you push it along the track gently?
SecureSome movement

Test 2 – Gate operation

IMPORTANT
When carrying out any of the following checks, make sure that you don’t stand anywhere in the path of the moving gate particularly where it passes in front of pillars, walls or railings.

Using your remote controls, can you operate your gate normally?
YesNo

Does one gate remote work and one not do anything?
One worksBoth workNeither worksI only have one remote

Do both gate remotes not work?
YesNo

Do the gate remotes show any lights when you press the buttons on them?
LightNo light

Can you operate the gate with any access control intercoms installed?
YesNoNo intercom installed

Does the gate work using any release buttons or keypads?
YesNoNone installed

Does stepping between photocells stop the gate?
YesNo

Does the gate stop moving if you press on the safety edges?
YesNoNone installed

Does the gate start to open if you approach in your car from the inside – (if you have a loop detector installed)
YesNoNo loop detector installed

Test 3 - Does the gate work as it should?

Does the gate open smoothly?
YesNoDoesn't work at all

Does it open all the way?
YesNo

Is it slower moving one way than the other?
YesNo

Test 4 - Do your gates make any unusual noises?

The only noise a sliding gate should make is that from the wheels as they roll along the track across the entrance to your driveway. If there are noises coming from the motor, the gear moving the rack or any supporting rollers as they open and close, there is almost certainly a problem.
Open and close your gate a few times and listen to the different parts of your sliding gate.

IMPORTANT
When carrying out any of the following checks, make sure that you don’t stand anywhere in the path of the moving gate particularly where it passes in front of pillars, walls or railings.

Do you hear any squeaks, rattles, graunches or scraping noises?
YesNo

Can you describe the noise?

Test 5 – Maintenance history

Do you know when your gate was last serviced?
Within the last 12 monthsWithin the last 2 or 3 yearsMore than 3 years agoNot sure

Do you know how old the gate automation system and the gate are?
A few years oldUp to ten years oldInstalled years ago

Do you know if the gate motor has been replaced in the last two years?
YesNoDon't know

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