Electric Gate Repair London

Sliding Gate Troubleshooting

Fast, reliable electric gate repairs for domestic and commercial driveways across London and the surrounding counties. Experienced engineers, sensible pricing, and emergency call-outs when you need them.

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    Sliding Gate Troubleshooting Form

    We usually recommend that you call out one of trained and experienced gate engineers to diagnose problems with your electric sliding gate. But if you want to troubleshoot your current gate problems yourself, here’s our checklist for you to run through.

    Please always make sure that you don’t put yourself into the path of moving gates or anywhere near the hinges or opening edges unless the gates have been disabled or only you can operate them.

    If you run through this troubleshooting list to try and diagnose your swing gate problems, send it to us so we have as much information as possible and can provide you with a quote to repair your swing gate issues.

    You can fill out your answers on your mobile or tablet as you carry out the following inspections.
    Alternatively, if you print out this checklist, you can run through it, note your answers on paper and then submit them on this form later on your computer or mobile device.

      Gate self-check

      Electric Gate Inspection

      Answer what you can safely check. Do not stand in the path of a moving gate.

      01 Visual inspection

      IMPORTANT

      When carrying out any of the following checks, make sure that you don’t stand anywhere in the path of the moving gate particularly where it passes in front of pillars, walls or railings.

      With your gate closed and the remote control safely out of the way so no-one can open it during your examination, have a close look at all parts of your sliding gate and automation system.
      Check the rack, track and wheels for signs of corrosion.

      Is the track secured to the driveway and straight?

      Is the rack straight and fixed securely to the gate?

      Do you see evidence of any of these? If so, which ones? Please tick all that apply.


      Is the gate motor securely mounted to the ground?

      Does the motor drive gear mesh evenly with the rack on the gate?

      Is the gate secure when it’s closed or does it move if you push it along the track gently?

      02 Gate operation

      IMPORTANT

      When carrying out any of the following checks, make sure that you don’t stand anywhere in the path of the moving gate particularly where it passes in front of pillars, walls or railings.

      Using your remote controls, can you operate your gate normally?

      Does one gate remote work and one not do anything?

      Do both gate remotes not work?

      Do the gate remotes show any lights when you press the buttons on them?

      Can you operate the gate with any access control intercoms installed?

      Does the gate work using any release buttons or keypads?

      Does stepping between photocells stop the gate?

      Does the gate stop moving if you press on the safety edges?

      Does the gate start to open if you approach in your car from the inside – (if you have a loop detector installed)

      03 Does the gate work as it should?

      Does the gate open smoothly?

      Does it open all the way?

      Is it slower moving one way than the other?

      04 Do your gates make any unusual noises?

      The only noise a sliding gate should make is that from the wheels as they roll along the track across the entrance to your driveway. If there are noises coming from the motor, the gear moving the rack or any supporting rollers as they open and close, there is almost certainly a problem.

      Open and close your gate a few times and listen to the different parts of your sliding gate.

      IMPORTANT

      When carrying out any of the following checks, make sure that you don’t stand anywhere in the path of the moving gate particularly where it passes in front of pillars, walls or railings.

      Do you hear any squeaks, rattles, graunches or scraping noises?


      05 Maintenance history

      Do you know when your gate was last serviced?

      Do you know how old the gate automation system and the gate are?

      Do you know if the gate motor has been replaced in the last two years?

      06 Your details so we can come back to you







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      Areas covered

      Electric Gate Repair London Covers The Following Areas

      The areas we can physically cover are determined by how quickly we can get there for an emergency call out. If you live just outside the circle on the map, please call 0800 1951470 or email info@egrl.co.uk and check if we can still help.

      For everything to do with electric gates we cover:

      Central London

      • Knightsbridge
      • Westminster
      • Kensington
      • Mayfair
      • Chelsea
      • Putney
      • Marylebone
      • Soho

      West London

      • Chiswick
      • Hammersmith
      • Shepherd’s Bush
      • Fulham
      • Ealing
      • Acton
      • Greenford
      • Osterley
      • Isleworth
      • Hayes
      • West Drayton
      • Northwood
      • Southall
      • Uxbridge
      • White City
      • Brentford
      • Twickenham
      • Richmond
      • Paddington

      North West London

      • Ruislip
      • Wembley
      • Pinner
      • Harrow
      • Hampstead
      • Camden

      Buckinghamshire

      • Marlow
      • Henley on Thames
      • Gerrards Cross
      • Beaconsfield
      • Stoke Poges
      • Farnham Royal
      • Farnham Common
      • Chalfont St Peter
      • Chilterns
      • Fulmer
      • Hedgerley
      • Denham

      Berkshire

      • Windsor
      • Reading
      • Burnham
      • Taplow
      • Holyport
      • Cookham
      • Maidenhead

      Hertfordshire

      • Watford
      • Rickmansworth
      • Chorleywood
      • Abbots Langley
      • Kings Langley
      • Berkhamsted
      • Cheshunt
      • Bushey
      • Tring
      • Moor Park
      • Bourne End
      • Chipperfield
      • St Albans
      • Hemel Hempstead
      • Croxley Green

      Surrey

      • Addlestone
      • Ashtead
      • Camberley
      • Chertsey
      • Cobham
      • Dorking
      • East Horsley
      • East Molesey
      • Egham
      • Epsom
      • Esher
      • Farnham
      • Godalming
      • Guildford
      • Haslemere
      • Lightwater
      • Oxshott
      • Slough
      • Staines
      • Surbiton
      • Virginia Water
      • Weybridge
      • Windlesham

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      Electric Gates For Driveways, Repairs For All Gates And Gate Maintenance. All From The Gate Experts In London And The Surrounding Areas.

      Our Hours

      Monday to Friday: 08:00 – 18:00
      Saturdays: 09:00 – 15:00
      Sundays: Closed
      24 hour emergency call-outs, seven days a week

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