Electric gate repairs
Electric Gate Repairs
SWING GATE TROUBLESHOOTING
Intercom gate system repair

Swing Gate Troubleshooting Form

We usually recommend that you call out one of trained and experienced gate engineers to diagnose problems with your electric swing gates. But if you want to troubleshoot your current gate problems yourself, here’s our checklist for you to run through.

Please always make sure that you don’t put yourself into the path of moving gates or anywhere near the hinges or opening edges unless the gates have been disabled or only you can operate them.

If you run through this troubleshooting list to try and diagnose your swing gate problems, send it to us so we have as much information as possible and can provide you with a quote to repair your swing gate issues.

You can fill out your answers on your mobile or tablet as you carry out the following inspections.
Alternatively, if you print out this checklist, you can run through it, note your answers on paper and then submit them on this form later on your computer or mobile device.

    IMPORTANT
    When carrying out any of the following checks, make sure that you don’t stand anywhere in the path of the moving gates or in the area by the hinges.

    Test 1 - Visual inspection
    With your gates closed and the remote control safely out of the way so no-one can open the gates while you examine them, have a close look at all parts of your swing gates.
    Check the hinges for signs of rust or bare metal.

    Are the hinges loose?

    Are the hinges bent?

    Look for signs of damage to the gates. This can include:
    Bent metal gate frames, uprights or cross bars
    Dented panels in aluminium gates
    Rotten areas of wooden gates
    Wooden gates with joints pulling apart to reveal gaps between panels
    Warped or twisted wooden gate panels or frames
    Sagging gates that drag on the floor as they open

    Do you see evidence of any of these? If so, which ones? Please tick all that apply.

    If 'Something else', please describe it below.

    Are the gate motors connected securely to the gate posts and the gates?

    Are any gate mountings or arms bent or broken?

    Are the gates secure when they’re closed or do they move if you push them gently?

    Test 2 – Gate operation

    IMPORTANT
    When carrying out any of the following checks, make sure that you don’t stand anywhere in the path of the moving gates or in the area by the hinges.

    Using your remote controls, can you operate your gates normally?

    Does one gate remote work and one not do anything?

    Do the gate remotes show any lights when you press the buttons on them?

    Can you operate the gates with any access control intercoms installed?

    Do the gates work using any release buttons or keypads?

    Does stepping between photocells stop the gates?

    Do the gates stop moving if you press on the safety edges?

    If you have a loop detector installed do the gates start to open if you approach in your car from the inside?

    Test 3 - Do the gates work as they should?

    Do the gates open smoothly?

    Do they open all the way?

    Is one much slower than the other?

    Does one or both of them not move at all?

    Test 4 - Do your gates make any unusual noises?

    Swing gates should be nearly silent when they move. If they make any noises as they open and close, there is almost certainly a problem.
    Open and close your gates a few times and listen to the different parts of your swing gates.

    IMPORTANT
    When carrying out any of the following checks, make sure that you don’t stand anywhere in the path of the moving gates or in the area by the hinges.

    Do you hear any squeaks, rattles, graunches or scraping noises?

    Test 5 – Maintenance history

    Do you know when your gates were last serviced?

    Do you know how old the gate automation system and the gates are?

    Do you know if any of the gate motors have been replaced in the last two years?

    Your details so we can come back to you

    This form uses Akismet to reduce spam. Learn how your data is processed.